Journey Social
Marketing & Advertising - Bend, Oregon, United States
Journey Social Employees
Journey Social Details
At Journey Social we create dynamic and story-driven interactions between clients and their customers through digital and social media channels. We believe that great organizations share great stories, and we help spread the word. We focus on client success by achieving four specific business goals: Business Development, Sales Retention, Product Image, and Community Development. Using measurable analytics to gauge the impact of campaigns, effective decisions can be made quickly about marketing appeal, customer satisfaction, and capital investments. Several levels of integration exist in our products, from the strategic social media planning for in a company to the community management of a clients customer base. Training and development exists to leverage existing company talent, or the option to outsource entirely. With experience rooted in 4-diamond hotel and resorts customer service management, our clients can be certain they are receiving modern and tactically appropriate responses to transform negative customer relationships into positive ones. Working with Journey Social, clients can expect the high form of customer service of a 5-star establishment.
