Outsourcing/offshoring - Los Angeles, California, United States
Kaidos Consulting Group is a Los Angeles based contact center consulting group that provides performance optimization, customer experience management, quality management, training development, third party vendor selection, negotiation & onboarding, vendor relationship management and performance & program management services. We guide our clients through their contact center performance optimization & business process outsourcing initiatives by managing the entire RFP creation & proposal management process, project implementation & program launch.