Kalpada is a boutique consultancy specializing in Campaign Management, Customer Decisioning and Marketing Operations. We offer advisory, implementation and managed services across the Decisioning spectrum including Next Best Action, Retention Optimization and Omni Channel Customer Experience Orchestration. We partner with the leading marketing technology platforms and focus on helping our clients achieve their objectives and deliver commercial value. The Kalpada Story:* Our Purpose is to help our clients deliver 1to1 Personalized experiences to their customers enabled by advanced Omni Channel Decisioning capabilities.* Our Mission is to deliver value in everything we do and collaborate with our clients to help them to achieve their objectives and deliver substantial business benefits.* Our Vision is the "become the world's leading boutique consultancy specializing in Omni-Channel Customer Decisioning programs." * Our Mantra is: Collaboration is the key to success.* Our Culture is based on our founding principle: Our people love us, our clients love us* Kalpada brings the most experienced, hands-on thought leaders in the space; * Decisioning is in our DNA! We are the Decisioning experts!

Customer Decisioning Real-Time Interaction Management Digital Strategy & Transformation Cognitive/AI Solution Delivery Marketing & Technology Program Management Next Best Offer / Next Best Action Programs Omni-Channel Experience Orchestration Marketing Solution/Technology Integration Marketing Operations Campaign Management Email / Digital Messaging Executive Advisory Services Customer Data Platforms Marketing Analytics / Decision Sciences RFP/RFI/Vendor Selection Oversight Software Implementation Software/Platform Optimization Decisioning Personalization Digital Strategy & Transformation Marketing & Technology Program Management