Information Technology & Services - , ,
I am a high-performing and commercially-minded Project Manager with 16 years' experience applying Waterfall and Agile (Scrum) models across a range of Content Management, CRM, Mid and Back Office systems for high profile clients including 100+ tour operators in the Travel & Leisure sector. I am resourceful and customer-focussed, combining significant knowledge of systems delivery methodologies with exceptional skills developing and leading busy teams to improve performance, drive revenues and contribute to both strategically and tactically to operations. SKILLS SUMMARY: • Full life cycle multiple project & programme management, including scope, requirement gathering, estimation, design, testing and delivery through to completion • Implementing complex software systems • Team Leadership • Operational performance reviews • Business continuity planning • Risk analysis • Scope negotiation & change requirement management • Customer experience impact measurement • Client and stakeholder relationship management • Product proposition & development • Systems knowledge: Full MS Office suite of tools, including Word, Excel, PowerPoint, Visio and Project.