Key Lime Interactive is a Customer Experience (CX) and User Experience (UX) research, strategy, and design services agency focused on helping companies take a human-first approach to building better brand experiences, products and services.We make it our business to answer research questions that help a company move the needle in terms of acquisition, convergence, and customer experience differentiation. Our customers note that it's easy to design products in your own vision, but moving beyond your own perspective introduces challenge. Key Lime Interactive becomes your lens. We strive to intimately understand your product, we consult with your consumers on a level they can relate to in order to view the world and your offering the way they do. At the end of the day, we excel at blending the two to direct you down the path of innovative, thoughtful, intuitive and consumer-driven solutions. Our offerings include:• Usability and Market Research (Web, Mobile, Tablet, and Medical Devices)• Usability expert consultations/Expert reviews • Eye Tracking• Moderated and web-based remote studies (UserZoom)• Customer acquisition studies • Competitive research • Survey design, analysis and implementation• Gap analysis• Information architecture/ Navigation card-sort • Persona creation• Prototype usability studies • International user research

Usability Moderated Usability Testing UserZoom Remote Testing Eye Tracking Marketing Research User Research UX Consulting Shop Along True Intent Prototype Research Beta Testing Customer Experience Card Sort Surveys Journey Mapping Ethnography Personas B2B Technology Consulting/Tech Services Information Technology and Services Consulting Business Services