Kohls Consulting
Management Consulting - Howell, MI, US
Kohls Consulting Employees
Kohls Consulting Details
Kohls Consulting isn't like other Continuous Improvement consulting firmsWe don't look at theoretical improvements, but two simple aspects of a business – Customer Value and Product ValueCustomer Valuestarts with the customer actually being able to get the product when they expect to get it. If you have failed this basic requirement, you have failed a foundational element of Customer Value. If you can't execute this simple task, how can you expect to deliver the other elements of Customer Value?Fail at this aspect of Customer Value, and it will have a negative impact on your organization. Your organization will consistently require heroic actions to get a product in the hands of the customer, although late and with lower profitsIf you are hitting your demand >95%, with On-Time Performance >95%, with Stock Outs < 5%, you probably get it. If not, well, you might want to learn more about how to do itProduct Valueto the Organization comes from understanding the financial impact of delivering the product to your customer. Turns out you are probably doing this incorrectly. Are you using Cost Accounting? Does everyone get paid every day, no matter how many parts are produced? If both answers are yes, you are doing it wrong.Kohls Consulting uses the Dependency Variation Analysis Business Process, which is outlined in the book "Addicted to Hopium – Throughput" on Amazon. Here are the basic phases in that processDependency: You must manage the chain, not the linksVariation: It exists – Include it in your decision makingAnalysis: Guessing no longer works "good enough." You have to move to a more data based analysis to get to the next level of decision makingFocus: The ability to set priorities based upon analysisBuffers: Absorb Variation, but too much is considered waste. The right amount is "Profitable Waste"Habits: Design Habits so the process survives change over timeWhat If: Analysis to determine the best solution for both Customer & Product Value
