WHERE WELCOME ONBOARD BEGINS. LAB is a RegTech providing an innovative KYC & Onboarding platform that revolutionises the customer journey from the very first steps, fulfilling AML/CTF regulatory needs whilst saving time and resources by providing a high degree of automation for account creation and customer lifecycle management using remediation and ongoing customer due diligence processes. The LAB platform welcomes tens of thousands of people into hundreds of financial product offerings across over 15 industry verticals, matching applicants with a vast array of market offerings. Each month the LAB platform processes investment value in excess of $500 million. CONNECT TO MORE PEOPLE IN MORE PLACES. Connect into the LAB Network that leverages strategic partnerships and integrations to enhance product origination and distribution. Hundreds of regulated entities around the globe connect through the LAB Network to accelerate customer registration, reduce onboarding time, increase security, and achieve higher completion rates. THE LEADERS IN SECURE ONBOARDING. LAB’s continually advancing platform empowers businesses to stay ahead of rapidly changing compliance regulations and evolving customer experience expectations. Our Software-as-a-Service (SaaS) platform provides a fully compliant, end-to-end, multi product digital onboarding process. LAB seamlessly connects digital client acquisition, ID verification, biometrics, workflow management, fraud protection and compliance services on a single platform. BECOME A PART OF THE MOST CONNECTED DIGITAL ONBOARDING PLATFORM. With LAB's unmatched connectivity, we get you to market sooner through our sector-agnostic integrations and transformational data automation. Discover more at https://labgroup.com.au/

Website: https://labgroup.com.au

Employees: 48

HQ: +61 3 9935 9418

Location: Melbourne, Victoria, AU

Revenue: $6 million

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LAB Group: Revolutionizing Customer Acquisition and Onboarding for Financial Services In the fast-paced world of financial services, customer acquisition and onboarding are critical components of success. LAB Group, a Technology Consulting/Tech Services company based in Melbourne, Australia, has been transforming the way financial institutions approach these processes. With their cutting-edge SaaS products, LABform and Application Manager, LAB Group has been helping financial services companies streamline their customer engagement and onboarding experiences, resulting in increased operational efficiency, reduced costs, and improved customer satisfaction. Founded in 2012, LAB Group has rapidly grown to become a trusted partner for financial institutions worldwide. Their products have been successfully implemented in over 100 organizations, including fund managers, stockbrokers, superannuation providers, and adviser groups. LABform has processed over a million applications, contributing to significant improvements in returns on advertising spend and reductions in cost of sales. LAB Group's success can be attributed to their deep understanding of customer acquisition user experience (UX), Know Your Customer (KYC), Electronic Identity Verification (EIDV) concepts, and industry-specific compliance and regulatory frameworks. Their team of experts, led by Chief Technology Officer Lyndon Webster, Co-founder & CEO Nick Boudrie, Chief Financial Officer Vesta Vanderbeken, and Chief Operating Officer Marnie Shervey, has a wealth of knowledge in compliance and regulatory frameworks such as the Future of Financial Advice (FoFA) and the Foreign Account Tax Compliance Act (FATCA). LAB Group's commitment to innovation and customer satisfaction has earned them a reputation as a trusted partner in the financial services industry. By partnering with LAB Group, financial institutions can improve their customer engagement processes, reduce paperwork, and increase operational efficiency. With their state-of-the-art technology and expertise in compliance and regulatory frameworks, LAB Group is revolutionizing the way financial services companies acquire and onboard customers.

LAB Group helps financial companies worldwide by providing software products that make it easier for customers to open accounts and for staff to do their jobs. Our products, LABform and Application Manager, are used by over 100 financial organizations and have processed over a million applications. This has led to higher returns on investment, cost savings, and improved efficiency. We understand the importance of knowing our customers and following regulations. That's why we've developed electronic identity verification features that reduce paperwork by over three quarters. Our team is knowledgeable about customer acquisition, identity verification, and compliance regulations, including Anti-Money Laundering and Counter-Terrorism Financing Rules, FoFA, and FATCA. We're excited to work with you to increase business, improve efficiency, and reduce costs.