Management Consulting - London, England, United Kingdom
At Lateral, we use creativity and business methods to catalyse customer-led business integration, innovation and transformation. Too often, companies lose sight of balancing two key truths: business fundamentals and the need for customer-led experience. Gaps grow between leadership teams and end users as well as between internal silos. These gaps can result in the complexity of the organisation being exposed to customers, resulting in poor experience. We've noticed that positive ideas and pathways forward are usually present, but hidden, within an organisation and our design and business methods help to collaboratively unlock that creative potential from within, aligning it with the organisation's needs and desires. Our work to date has helped leadership teams identify and create bridges between departments and turn insights into new, transformational customer experiences including actionable pilots and prototypes.More: future@ltrl.life
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