Information Technology & Services - Menlo Park, California, United States
Leader provides CXM (Customer Experience Management) services to the worlds largest consumer products companies. We help companies identify who is actually purchasing and using their products. We also help companies gain a deeper understanding of their customer... why they purchased a particular product, what features they like or dislike, and would they recommend the product to their friends and family.Leader provides additional CRM tools such as delivering intelligent surveys to its client customers and sending targeted emails on behalf of its clients.