Management Consulting - Coventry, England, United Kingdom
Many companies use quality improvement frameworks (e.g. Lean Six Sigma) in their manufacturing and operations functions, to improve their processes with excellent results. Meanwhile Sales and Marketing functions have been slow to embrace these tools and philosophies; this is partially due to the cultural change required, partially because markets are constantly evolving, and partially because there is no one size fits all solution.Typically sales, marketing and customer care are perceived as discrete functions rather than phases within an integrated process. This can lead to waste within the system. Lean 4 Sales helps companies segment their entire sales process in to 4 phases – Find, Win, Deliver and Keep – then apply specific techniques from frameworks such as Lean, Six-Sigma, Theory of Constraints and TRIZ to improve their customers journey; this activity is known as Sales Process EngineeringThis page will discuss best practices and offer workshops being delivered by Lean 4 Sales.Register now at http://www.eventbrite.co.uk/o/lean-4-sales-7954645450?s=33400087
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