Leeds Birstall 24/7 Small Animal Hospital

Veterinary - Birstall, England, United Kingdom

Leeds Birstall 24/7 Small Animal Hospital Employees
Maria Malone

Client Services Manager

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Leeds Birstall 24/7 Small Animal Hospital Details

Gold Standard, fast-paced RCVS Hospital and Emergency Clinic with first opinion practice rolled into one. Well-being orientated practice where having fun at work, getting better every day, caring for each other (and our families) and practicing the most current, evidence-based medicine are key to the culture of our 66 colleague team members. Excellent customer service, thorough, compassionate patient care and looking after our team members are at the heart of what we do.We benefit from offering colleagues the dual experience of learning good, First Opinion consulting (both vet and specialist nursing clinics), following cases from beginning to end with clients, within a busy hospital environment with Certificate level veterinary support (both in the vet surgeon and vet nurse teams). Our First Opinion boasts an ISFM Gold Standard cat clinic & cattery, high surgical standards (as you'd expect from University), extensive in-house laboratory and a dedicated IM3 Dental Suite with all the kit, led by our very own Dental RVN.Our Hospital supports Referral, overnight hospitalisation and OOH support for 13 Vets4Pets practices (as well as many Animal Charities) in the area, resulting in busy OOH night shifts, a large and interesting case-load for both the day and night clinical teams.With almost 60% of our pets Insured and/or on Healthcare Plans, we have a really engaged client-base who expect everything to be worked up thoroughly and extensively, be it a vomiting cat or itchy-eared dog. If you're into jabbing animals with steroids and antibiotics and 'see how it gets on', this isn't the practice for you!Team communication, admin support and in-house training CPD are at the forefront of what we do, reflected in the fact that we have 66 colleagues currently in our practice supporting 11 vets. That ratio of both clinical to administrative/finance support is also reflected in our 2:1 qualified RVN to vet working ratio at any one shift.

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Website:
Employees: 8
HQ: +44 136 782 0820
Location: Birstall, England, United Kingdom
Revenue: 6M

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