Hospitality - , Wisconsin, United States
At Legendary Hotels we understand that today's hotels are not just about shelter, they're a destination for travelers and a beacon in the communities they serve. We offer distinctive boutique properties which embody a unique sense of style reflective of their destinations, while sharing our signature sense of understated luxury, timeless sophistication, and warm, gracious service. The company's niche is ‘affordable luxury' for travelers looking for an optimal price/quality balance when selecting accommodations, be it business or pleasure. DENNIS M DOUCETTE, PRINCIPAL-PARTNERHOTEL OPERATIONS & BUSINESS DEVELOPMENTDennis Doucette was formerly with Seaway Hotels for 32 years, from 1980 thru 2012. His team re-opened the Biltmore-Miami and thereafter he served in role of General Manager for 19 years, from 1993 thru 2012. Under his leadership, the Biltmore re-established itself; a world-class Leading Hotels of the World as well, the hotel achieved national historic landmark designation by the U.S. Department of Interior. During his tenure, the Biltmore Spa was designated a Leading Spa of the World. And Palme d'Or, the hotel's signature restaurant, enjoyed the prestigious Zagat ranking of #1 throughout South Florida, four years running thru 2012. He successfully re-established Biltmore as Miami's social epicenter, with innovative programming and creative club membership. Doucette understands the complexities of positioning and operating an independent luxury hotel, effectively and efficiently. He was a Governor's appointee to the state of Florida's Tourism Commission under three separate administrations; Jeb Bush, Charlie Crist and Rick Scott. He concurrently served three terms on the Visit Florida board of directors, the state's marketing agency for tourism, a private-public partnership. He also served on the executive committee and board of directors for the Greater Miami Hotel Association. Doucette has opened four hotels, to include both franchise and independent properties STEVEN E FRANTZ, PRINCIPAL-PARTNER ACQUISITIONS & CORPORATE HOTEL SALES Steven Frantz is an accomplished senior sales executive, with over 28 years in the hotel industry, including the last 12 years with Benchmark Resorts & Hotels. During his tenure with the company, he received the Benchmark Award of Excellence, was awarded Benchmark's prestigious Best of Best distinction. A member of the organization's exclusive Benchmark Platinum Sales Club. He is also active in both the community and hospitality industry, to include the Scottsdale Area Chamber of Commerce, the Greater Phoenix Chamber of Commerce, the Scottsdale and Phoenix Convention and Visitors Bureaus, the Valley Hotel & Resort Association and the Green Meeting Industry Council.Frantz is adept at development and implementation of sales strategies. He identifies and assigns territories, coordinates promotional campaigns and provides his team with the necessary tools to achieve their goals. Moreover, he sets organizational standards for customer service and guest loyalty, effectively positioning hotel salespeople to maximize their potential. He implements effective sales techniques, such as qualifying prospects; how to build product value; and how to close deals, key components of effective sales training. Frantz monitors the sales department operational initiatives to include the development of target-specific strategies to achieve the hotel's business objectives by developing core strategies.
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