Lifeline Darling Downs and South West Qld Ltd is a responsive and accessible community-based organisation engaging with individuals, families and communities to develop their skills and resilience to facilitate positive change. Our ValuesIntegrityDignityOpenness, HonestyAccountabilityRespect Our Operating PrinciplesTransparencyWe work with people in ways that are open, clear and honest, providing comprehensive information about the roles and responsibilities of the organisation.CollaborationWe work together with others towards shared goals, achieved through consultation and collaboration with individuals, families and communities.SupportOur staff and volunteers within take time to listen, care and support. We acknowledge the uniqueness and diversity of people within the community and works to respond appropriately, thoughtfully and flexibly to needs.ResourcesStaff and Volunteers are considered to be our most valuable resource. We ensure that training, development and support is maintained throughout each person's service. Our MottoStrengthening Communities and Empowering People AcknowledgementWe affirm that Aboriginal people and Torres Strait Islander people are the Indigenous people of Australia. We acknowledge the traditional custodians of this land, the Giabal, Jarowair, Bigambul, Kooma, Murawari, Kinja, Budjari, Margany, Dharawara, Gungarri and Mandandanji groups and/or relevant sub-groups. We pay our respects to our Elders – past, present and future – for they hold the memories, the traditions, the culture and hopes of Indigenous Australia. Our Reconciliation Action Plan expands on our acknowledgement..Environmental ResponsibilityWe are committed to responsible environmental management practices. This includes: a commitment to minimising waste, purchasing recycled products, and practising energy efficiency throughout all our premises, plant and equipment wherever possible. Our Environmental Management System (EMS) is being developed; please see our Framework for Sustainability. Our 2020 VisionWe see a future of people living more engaged and fulfilling lives throughout our region by:Strengthening community participation and resilienceMore individuals, families and communities achieving an increased sense of wellbeingIncreasing our engagement with at-risk groupsHelping to reduce rates of suicide in our regionMaintaining a state of readiness to respond to natural disasters via our Community Recovery capabilitiesEnsuring our practices and systems are responsive to community needs and expectations"People will always be our focus"Lifeline Darling Downs and South West Qld Ltd – ABN: 97 075 403 959

Website: lifelinedarlingdowns.org.au

Employees: 100 - 249

HQ:

Location: Toowoomba, Queensland, AU

Revenue: 5 - 10 Million

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Lifeline Darling Downs and South West QLD is a non-profit organization that has been serving the community for over 20 years. Based in Toowoomba, the organization's mission is to strengthen communities and empower people by providing accessible and responsive community-based services. Their vision is to see a future where individuals, families, and communities are living more engaged and fulfilling lives, with a focus on strengthening community participation and resilience, increasing wellbeing, and reducing suicide rates in the region. The organization's values of integrity, dignity, openness, honesty, accountability, and respect are reflected in their operating principles, which prioritize transparency, collaboration, and support. They work with people in ways that are open, clear, and honest, providing comprehensive information about their roles and responsibilities. They also collaborate with others towards shared goals, achieved through consultation and collaboration with individuals, families, and communities. Lifeline Darling Downs and South West QLD's staff and volunteers are their most valuable resource, and the organization ensures that they receive training, development, and support throughout their service. They

Lifeline Darling Downs and South West Qld Ltd is a community organization that helps people develop their skills and abilities to make positive changes in their lives. We work with individuals, families, and communities in a way that is open, honest, and respectful. We collaborate with others to achieve shared goals and support our staff and volunteers in their work. We also acknowledge the traditional owners of the land and are committed to being environmentally responsible. Our goal is to help people live more fulfilling lives and to strengthen community participation and resilience. We want to increase wellbeing, engage with at-risk groups, reduce suicide rates, and be ready to respond to natural disasters. Our focus is always on people and their needs.