LiveVoice
Telecom Services - Itasca, IL, US
LiveVoice Employees
LiveVoice Details
LiveVoice is a 24/7 On-Demand Customer Service outsourcing company. We build outsourced customer care teams that are experts in Omni-Channel customer support. LiveVoice teams can assist your company with phone, live chat, and email support.\\In the past offshore customer support outsourcers have frustrated american customer due to the culture differences and accent difficulties. LiveVoice has introduced a scalable and affordable way to utilize friendly American customer service reps for companies of all sizes. \\Our model is on-demand based and we only charge our clients when their customer support team is handling an inquiry for them. That way we're maximizing your productivity while saving you 30-50% on costs!\\We help make sure you never miss a call, loose a lead, or a chat by:\» Being available 24/7, with a live, designated professional agent that you know and trust.\» Responding with a live person to inbound leads within 60 seconds of an email, web-form, or call inquiry.\» Answering your phone 100% of the time by having and a backup team for extra support, just in case.\» Providing unparalleled customer service, quality and training to create consistency with your brand and uphold the integrity of your business.\» Delivering opportunities that grow your business by answering your phone, dispatching calls, taking messages and even following-up with customers as a professional extension of your company.\» Offering flexibility and a fully customizable inbound / outbound telephone support service that works for your business.
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