Information Technology & Services - Amsterdam, North Holland, Netherlands
Living-Data helps organizations to bring data to life and increase the Return on data Investement. If you too are struggling to turn your valuable customer data into actionable insights, it's time to introduce 'eXperience Insights Architecture'.Insights Architecture takes your strategic goals as a starting point and then combines different data sources in order to ensure that all relevant stakeholders in your organization receive actionable insights at exactly the right time.ExpertiseLiving-Data offers a unique combination of knowledge and experience in the area of strategic marketing, customer and employee experience, market research, feedback, reporting and digitization. Based on this expertise, we create and implement an ‘eXperience Insights Architecture' that supports and upholds your eXperience strategy on a day to day basiseXperience Information ArchitectureCustomer insight, transactional feedback, employee engagement, BI, CRM, all these sources feed into daily CX Management. Independent of how big or CX savvy your organization is, Living-Data will ensure that the data you invest in will add value and thus bring you the ROI you are looking for.ActivitiesActivities of Living-Data are, the alignment of research with strategy and brand, the setup and execution of feedback programs and/or market research, the integration of different data sources, analysis on existing data, the translation of data to usable and workable management information, dashboards, reporting, training, coaching and inspiration sessions.
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