Outsourcing/Offshoring - , , Philippines
About UsLogiScale is truly a different kind of BPO. Our family-owned, USA-based parent company was founded in 1930 by Benjamin Cohen, and has grown steadily, now with over 1,500 USA-based employees and still wholly owned by the Cohen family. In 2009, we built LogiScale to provide BPO services to our parent. And now, we're providing BPO services to outside clients.Our Specialty | Small and medium sized teamsMany BPOs neglect their clients with fewer than 20 associates. At LogiScale, we're the opposite: we specialize in customers that need to deploy small and medium sized teams. In focusing on smaller engagements, we're able to provide the individual attention necessary to achieve high-quality results.Our People | We attract and retain the bestOur Human Resources department hand-picks the brightest college graduates in the Philippines. Our pay is well above average, and we offer a complete set of benefits, including full healthcare. As a result, we've got the best team in the Philippines, and our associate retention is second to none.Our Technology | We do not mess aroundWe have two Internet providers, providing a full 60 megabits of throughput. We have an awesome team of network engineers on staff. Every critical piece of technology in our server room is duplicated for fault tolerance. All power is backed up 24/7 by two diesel generators. Our infrastructure comprises Cisco UCS Servers, Ruckus Meshed Wireless and Shoretel/Ring Central phone systems. In addition we are PCI Compliant!Our Offices | Location is everything!Our office is in the center of Makati, in 6780 building Ayala Avenue, well out of the flood zone, and easy to get to. Our executive team lives and works in the United States, so we can meet with you in person easily to discuss your needs. Finally and most importantly – we love visitors! We look forward to meeting you!