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Sole proprietor operation offering remote support for software and hardware issues on a project basis. Providing solutions spanning:Virtual/Remote Administration:- Responding to emails and phone calls;- Scheduling meetings;- Booking travel accommodations;- Preparing custom spreadsheets and organizing records;- Managing accounts payable and accounts receivable;- Assisting with audits;- Maintaining a complete filing system to support financial records.Hardware Technologies:- Dismantling and reassembling computers from scratch;- Troubleshooting hardware issues (e.g., replacing CPU; replacing RAM, hard drive, and other motherboard components.);- Configuring UPS systems;- Configuration of RAID 1 and RAID 5. Networking Technologies:- TCP/IP, Subnetting, DNS, and gateway configuration;- Setup network drives, sharing network folders, and connecting more than one PC to a network printer;- Setting up wireless networks and connecting to them;- Joining and disjoining users to and from domains and workgroups;- Router configuration including opening and closing ports to increase security (such as Port 80, Port 110, Port 21, Port 25). Server Technologies:- Setting up Active Directory and adding domain user accounts; also capable of adding them to different groups found in that said AD structure;- Setting up Server core components including but not limited to IIS, DHCP, DNS, and Remote Access.CUSTOM SERVICE REQUESTS ARE AVAILABLE UPON REQUEST! Please contact Matthew Velazquez for more details.