Information Technology & Services - , Queensland, Australia
McAbe Solutions is an Information Technology company based in Accra, Ghana. We provide IT support services to startup companies, as well as small and medium scale enterprises, whose size does not justify hiring the services of full time IT personnel, or setting up an IT department. We understand that, for many small/medium scale businesses, it is simply not cost effective to have a full time internal IT support team, especially in the current economic climate.At McAbe Solutions, we cater for all your IT needs, from setting up your office as a startup company, to providing support for you during all the stages of your growth from a small to a large scale corporation, till a point where your company will be large enough to set up an IT department. We can supply, install and maintain your information technology infrastructure, making sure everything runs smoothly.PackagesPay as you go serviceWith our pay as you go package, we will offer you service as and when your need it, while you pay us after the services has been carried out. There is no monthly commitment from you.Contract packageWith our contract package, we will sign a service agreement with you to provide you with IT support services whenever you need them for a monthly fixed fee. Our services are backed by a KPI of two hours. Starting from daily onsite visits to your office, we will ensure that you down time is at the barest minimum.Details of contract package• Telephone support• Monitored email support• Remote assistance using Remote Desktop and Virtual Private Network when available• Planned onsite checks• Emergency onsite assistance• Monthly system health checks, which includeo Operating system and software update/upgradeo Virus checkso Defragmentationo Document backupso System upgrades (if need be)o Quarterly hovering of systems to get rid of dusto Documentations
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