Information Technology & Services - Miami, Florida, United States
The Information Technology Department (ITD) is the central technology provider for Miami-Dade County. The Department provides information technology services that enable and support the operations of County departments, external governmental agencies and residents alike. As a custodian of data and innovation, the Department strives to make information and services easily accessible to customers and visitors of Miami-Dade County. As technology has evolved, a central priority focuses on the development and management of a reliable and secure IT infrastructure, including network, radio, telephony, hardware and software platforms that support countywide applications and services. ITD partners with County executives, departments, and industry providers to implement and maintain modern solutions that enable efficient operations and delivery of County services. Further, ITD collaborates and coordinates the Information Technology Leadership Council (ITLC) to set IT priorities, policies and innovative practices that cut across departments within the County. The Department establishes business process improvements and countywide training to socialize IT standards, security mandates, and project management concepts in line with industry best practices. Therefore, the Department is able to achieve this level of support by leveraging technology providing innovation and continuity of operations. Key stakeholders include all County departments, Miami-Dade County municipal governments, local, state, and federal agencies, elected officials, Miami-Dade County residents, businesses, and visitors that visit the County's website worldwide.