Internet - El Segundo, California, United States
I provide sales and customer experience consulting to companies who care about their brands, want a great customer experience, drive profitability, and revenue growth. As a proven leader with over 20 years experience leading people, leaders, and teams, I've made significant contributions to successful teams. Experience includes: omni channel customer service, distributor support and training, recognition, cloud SaaS (Zendesk, Salesforce, Oracle Service Cloud), and more. I've held major roles in senior planning/successful implementations of enterprise level solutions. I have a passion for optimal user experience – this has proven valuable in assessing software solutions in the customer service functionality areas. I love to build beneficial, long standing relationships that help bring teams together, to create win-win scenarios.
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