ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. Our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!

Website: https://modsquad.com

Employees: 1288

HQ: (855) 818-6637

Location: Sacramento, California, US

Revenue: $424 million

Metaverse Mod Squad Inc. is a leading provider of outsourced digital engagement services, specializing in moderation, customer support, and community management. With a global workforce of over 10,000 Mods, the company offers a range of services including content moderation, chat support, social media management, and crisis management. Based in Sacramento, California, Metaverse Mod Squad Inc. has a strong presence in the internet industry, serving a diverse range of clients across the globe. The company's mission is to lighten the load of digital engagement for brands, using smart processes, innovative tools, and a customized, fun, and flexible workforce. The company's leadership team includes Charles Sangster, Shakun P, Shakun Sethi, Amy Kennedy, and Amy Pritchard, who bring a wealth of experience and expertise in the fields of digital engagement, marketing, and business operations. Metaverse Mod Squad Inc. has established itself as a trusted partner for brands looking to outsource their digital engagement needs. The company's commitment to quality, flexibility, and customer satisfaction has earned it a strong reputation in the industry. With its cutting-edge technology and dedicated workforce, Metaverse Mod Squad Inc. is well-positioned to continue leading the way in digital engagement services.

ModSquad's ModSourcing is a way for companies to get help with their digital tasks. They use modern methods and tools to make things easier for global brands. They have a team of over 10,000 people, called Mods, who work in different places around the world, like Northern California, Austin, Northern Ireland, San Francisco, London, and New York. These Mods help companies by moderating content, talking to customers, managing communities, and posting on social media. They work 24/7/365 and can communicate in over 50 languages and dialects. They are the Mods!