FOR SOFTWARE BUSINESS PERFORMANCEProductivity increases of 30%-100%, cost reductions of 50% in customer support, expedited services and sales doubled in less than a year are common results in our track record. Founded in 2005 and based in Boston, Massachusetts, MONDO STRATEGIES is dedicated to expediting growth and financial performance of software companies. Ernani Ferrari shares his unique expertise in the global software industry and the experience of working with 100+ software organizations to deliver fast company-wide operational diagnostics, integrated process improvement, industry-oriented strategic planning, and internationalization. Improvement life cycles have been shortened from years to months to small, medium and large clients, such as Microsoft, IBM, Wolters Kluwer, and Sonda.• Expand or improve internationally with the best global expertise. • Improve processes for productivity and quality in production, distribution, services, customer support and CRM.• Explore the potential of pragmatic strategic planning and execution with Mondo's unique approaches.• Facilitate company-wide management and orchestration with integrated processes, governance and performance indicators.

Process Improvement Strategic Planning Internationalization Business Recovery Integrated Process Improvement Strategic Planning/Management Diagnostics - company-wide process areas Product Management Research and Development Customer Support Process Management KPIs Customer Success Knowledge Management Software Localization Channel Management Partnership Management Services Customization Technology Management