Information Technology & Services - Markham, Ontario, Canada
Monitor 24-7 Inc started back in 1999 with the development of help desk software for our first client. This resulted in an ITIL and Service Desk application that is being used by over 500 clients worldwide! The core team of service management and software development people has since than been unchanged!Core valuesMonitor 24-7 is committed to the service management software market. We are 100% focussed on improving our software for this area and are continuously trying to come up with new features to help customers of any size to improve their customer service at an affordable price.Customers First. Support to our customers with senior engineers. Trained by trainers who are involved in development and real life implementations. Direct contact to people who know what they are talking about.GoalOur aim is to support businesses in improving their customer facing functions by providing simple solutions that tackle complex service desk processes out of the box, without locking clients into long-term integration and consulting expenses. Our goal is to stay ahead of competition and continuously deliver a solution and service that exceeds our customers expectations.http://servicedesksoftware.monitor24-7.com/about.asp
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