MyWave's powerful Intelligent Personalisation Platform combines AI, Personal Data and proactive automation to enable the Customer Centered Intelligent Enterprise. This means Enterprises make each product or service personalised at scale for individual customers. What does this mean for the customer? It means they don't have to go through an extensive "customer identification" process every time they engage with the enterprise; it means they don't have to repeat information to a number of different people each time they are making an enquiry; it means they don't have to fill out extensive forms from scratch each time they have a query or need to change their circumstances; it means that when they contact you, you know exactly who they are and all the information you need to know about them is at your fingertips – and theirs.MyWave unlocks enterprise data on the Customer to drive personalised, proactive, end-to-end outcomes for people across Enterprises and business processes. MyWave interacts in a human-like way through natural language, learns from previous and concurrent interactions, understands and uses customer context to eliminate the need to fill in forms, bounce around call centres or getting stuck in a department when trying to get an outcome. It gets the customer the right, personalised outcome quickly and simply. In these ways, MyWave is totally changing the customer engagement landscape for large enterprises. Remember how special you feel when you pop into your favourite restaurant and the Maitre'd greets you by name, takes you to your favourite table, asks if you would like your usual pinot gris and lets you know that those oysters you love are a special on the menu tonight? That's what MyWave does for customers of large scale enterprises. It makes your customer feel that you care. That's what MyWave is bringing to enterprise scale businesses – a customer relationship that understands, that knows and that cares.

Website: mywave.me

Employees: 20 - 49

HQ:

Location: , , AU

Revenue: 1 - 2.5 Million

MyWave is a software company that provides data management and analytics solutions to businesses. If you're looking for contact information for MyWave, ConnectPlex is the right place to be. Our B2B lead generation products have company information of millions of companies across the globe, including MyWave. We can help you connect with people working in MyWave and provide you with the contact details you need to grow your business. At ConnectPlex, we understand the importance of accurate and up-to-date contact information. Our AI-based algorithms ensure that our data is always current and reliable, so you can trust that you're getting the best information possible. Whether you're looking to partner with MyWave or simply need to get in touch with their team, ConnectPlex is the perfect resource for all your business needs.

MyWave: Revolutionizing Customer Engagement with AI-Powered Personalization In today's fast-paced, technology-driven world, customers expect personalized experiences tailored to their individual needs and preferences. MyWave, a cutting-edge technology consulting firm based in Australia, is leading the charge in transforming customer engagement for large enterprises. Their innovative Intelligent Personalization Platform harnesses the power of AI, personal data, and proactive automation to create seamless, end-to-end experiences for customers. MyWave's platform is designed to eliminate the frustration and inefficiencies often associated with traditional customer engagement methods. By leveraging AI and customer data, MyWave enables enterprises to provide personalized, proactive outcomes for their customers. This means that customers no longer have to repeat information to multiple representatives or fill out lengthy forms. Instead, MyWave's platform interacts with customers in a human-like way, learning from previous interactions and using customer context to provide the right outcome quickly and simply. The benefits of MyWave's platform are twofold. Firstly, it streamlines the customer engagement process, reducing the time and effort required for customers to get the outcomes they need. Secondly, it enables enterprises to build stronger, more personal relationships with their customers. By understanding and using customer context, MyWave's platform creates a tailored experience that makes customers feel valued and cared for. MyWave's technology has the potential to revolutionize the customer engagement landscape for large enterprises. With its ability to personalize and automate customer interactions, MyWave's platform can help enterprises improve customer satisfaction, reduce costs, and increase efficiency. As the company's CEO, Geraldine McBride, notes, "MyWave is totally changing the customer engagement landscape for large enterprises. We're making it possible for enterprises to provide the kind of personalized experiences that customers love, while also streamlining their operations and improving their bottom line." In conclusion, MyWave's Intelligent Personalization Platform is a game-changer for customer engagement. By leveraging AI, personal data, and proactive automation, MyWave is enabling enterprises to provide personalized, seamless experiences for their customers. With its innovative technology and customer-centric approach, MyWave is set to revolutionize the customer engagement landscape for years to come.

MyWave's technology helps big companies personalize their products and services for each customer. It uses artificial intelligence, personal data, and automation to make sure that customers don't have to go through a long process to get help or make changes. Instead, the company can quickly and easily help customers with their needs. For example, imagine you're a customer calling a company with a question. Instead of having to give your name and information over and over again, the company can use MyWave's technology to quickly identify you and pull up all the information they need. This means you can get help faster and without having to repeat yourself. MyWave also helps companies understand their customers better. It can learn from past interactions and use that information to personalize the customer's experience. For instance, if you're calling a company to change your address, MyWave can use your previous interactions to automatically fill in your new address and update your account without you having to lift a finger. Overall, MyWave's technology helps big companies treat their customers like they're at their favorite restaurant. The company can greet you by name, know your preferences, and make sure you get the help you need quickly and easily. It makes the customer feel valued and cared for, which can lead to better relationships and happier customers.