Management Consulting - San Francisco, California, United States
N2 provides consulting services to help SaaS companies keep more customers and increase revenue - by optimizing the customer journey for loyalty and operational efficiency.We do it by helping identify speed-bumps in the customer's quest for value and how you're enabling it; then crafting and implementing strategies that eliminate those speed-bumps.+ Customer Personas & Journey Mapping+ Success Org Development+ Success/Sales Playbooks+ Success Definitions & Measurement (Customer Health)+ CRM / Tech Ecosystems+ Self-Service+ Advocacy Programs+ Online Community/Social Strategy
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