NQR empowers the nation's leading financial institutions to outsource critical functions with confidence. Our independent analysis provides trusted, unbiased insight into third-party shareholder servicing, distribution, custody, and all other major operations.

Service Quality Assessments Client Experience Studies Strategic Operational Excellence Consulting Customized Business Intelligence Platforms Customer Loyalty Analysis Competitive Benchmarking Data Analysis Voice of the Customer Intermediary Oversight Customer Service & Operational Quality Consulting Satisfaction Surveys & Customer Loyalty Analysis Financial Intermediary Oversight FICCA & SOC 1 Gap Analysis Audit Document Review Vendor & Service Provider Oversight Third-Party Transfer Agent Oversight Shareholder Servicing Industry Benchmarks Call Center Compliance & CX Evaluations Shareholder Correspondence Consulting Financial Transaction Accuracy & Timeliness Evaluations Customer Service & Operational Quality Consulting Satisfaction Surveys & Customer Loyalty Analysis FICCA & SOC 1 Gap Analysis Vendor & Service Provider Oversight Call Center Compliance & CX Evaluations Financial Transaction Accuracy & Timeliness Evaluations Financial Services Financial Advisory Services