Information Technology & Services - Newton, Massachusetts, United States
Installing and configuring enterprise software is challenging. Software companies selling middleware lose deals, lose customers, and waste support costs from configurations gone wrong. Configurations go awry because software companies’ services professionals, sales professionals, and customers are relying on documentation that is overwhelming and ill-suited for these tasks.Navitome makes complicated software documentation simple and actionable by removing all the irrelevant information for individual use cases. We provide a platform for software companies to write documentation once that gives its customers a customized document to act. We also add analytics on top of our documentation so software companies know how its customers are using their software, where they’re getting stuck, and how they can improve its products and documentation. With Navitome, enterprise software companies can have happier customers, more successful deals, and valuable insight on their users.
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