Nobel Consulting Group - now Part of RXP Services
Information Technology & Services - Melbourne, Victoria, Australia
Nobel Consulting Group - now Part of RXP Services Employees
Nobel Consulting Group - now Part of RXP Services Details
As of 1st of October 2013 Nobel has been acquired by RXP Services Limited (ASX: RXP) to take Enterprise Service Management to a new level! It's business as usual for our customers for the time being, however, individual email addresses have changed to firstname.lastname@rxpservices.com. Individual phone numbers will remain. Nobel are experts in Service Management and have designed and implemented Service Management Systems for Australian Government (state and federal), multinational corporations and Australian private and public organisations. We have formed a new Practice in RXP called Enterprise Service Management (ESM).The ESM practice at RXP helps Australian Companies make improvements in people, processes and technology that underpin the Support, Delivery and Quality of any IT or Business Service.This encompasses all areas of IT Service Management (ITSM), Business Service Management (BSM) and Service Relationship Management (SRM)Some of our focus areas are as follows:- ITSM tool refresh- Service Management Application Consolidation and custom apps- Automation & Orchestration- Service Catalogue and Self Service Portal; providing a consumer like Self Service Experience- Core ITIL process implementation- Service Management Roadmap definition- IT Asset Management- Software License Compliance- Project and Portfolio Management- Alert Management, 2 way Notification and conference bridging- Reporting, Business Intelligence, Dashboards- BSM: Infrastructure Monitoring, Application Monitoring, End user management, Discovery, CMDB etc.- Platform As A Service- Service Automation and Service Relationship Management
