Information Technology & Services - Tallinn, Harju County, Estonia
Norby is a digital assistant created to make the interaction between clients and businesses convenient and simple.Working on different time zones? Need 24/7 coverage? Your team could relax, Norby will be the concierge.Customer service can be exhausting and expensive with all the routines it creates in the modern world. We are here to enhance your support and sales teams' efficiency by handling this routine with AI-powered technologies. We want to make this solution affordable and easy to use even for small businesses.Long story short, just a glance at Norby's features:• Always stay in touch with your clients: Norby handle tickets while your team sleeps or is on vacation• Focus on complex issues: No needs to answer questions to which people could find the answer by browsing your website. Norby handles this, so your team can focus on more complicated ones.• Your website visitors get a response in 10 seconds: Do you want to stand by for a response? Norby replies in a matter of seconds. No need to decide who has to handle the ticket, your team operations will benefit from this.• Reduce business losses: How many users abandon their cart, do not complete the contact form , or get stuck in your funnel? If only there was someone handling objections and removing doubts in that crucial moments...• Making offers in the chat room: Norby will be there to make the right offer for the right person at the right moment. • Generate leads with custom User Notifications: Norby interact with clients at the right moment, e.g. by offering a special discount or reminding them about an abandoned shopping cart.
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