Telecommunications - London, England, United Kingdom
NovaTel Systems is a software company which provides products and services to telecom carriers to help them get the best out of their interconnect business. Our Control Centre suite of products assists carriers with;• Monitor traffic volumes and quality (ASR, ACD, etc) via destination, carrier and trunk.• Trunk bandwidth utilization• Drill-down capability to individual phone calls• Excellent fault diagnosis• Dispute resolution• Revenue assuranceUsers access information by web browser, desktop widgets or Smart Phone interfaces. Email and SMS alerts on critical issues allow for rapid response.
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