Novel CX
Outsourcing/offshoring - , ,
Novel CX Employees
Novel CX Details
We are contact center employee's who imagined a better way of doing things. After years of trying to improve the legacy contact center model, we've decided to build an innovative next-generation cloud platform for our CX Advocates and business partners.What drives us is our mission of creating gainful employment alternatives for everyone that deliver choice, flexibility and dignified compensation while helping businesses maintain levels of service with the highest degree of quality and reliability.We are working to create a connected end to end system that eliminates waste, allowing us to reduce business spend on sales and service while passing through higher wages for our workers.Novel CX pairs businesses and individuals through our marketplace which facilities a gig-like economy; supplying businesses with remote contingent labor on-demand for as long as support is needed. We give businesses unprecedented control over their business continuity, scalability and agility while supporting each element of the work life cycle.
Novel CX Technologies
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Outlook
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Route 53
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Hosting
Amazon AWS