Government - Sydney, New South, AU
The NSW Ombudsman is independent and impartial.We watch over most public sector and some private sector agencies in NSW. Our role is to make sure these agencies and their staff do their jobs properly and meet their responsibilities to the community.The office of NSW Ombudsman was created by legislation in 1974. Loosely translated, the word ‘ombudsman' means ‘the citizen's defender' or ‘representative of the people'.The Ombudsman is independent of the government of the day and accountable to the public through Parliament itself.Like many other Ombudsman offices around the world, our office was modelled on the Swedish Justitie-Ombudsman from 1809, whose main role was to investigate complaints about government administration.
The NSW Ombudsman is an independent and impartial body that oversees public sector agencies in New South Wales, Australia. Established in 1974, the Ombudsman's office is responsible for ensuring that government agencies and their staff carry out their duties properly and meet their responsibilities to the community. The word "ombudsman" roughly translates to "the citizen's defender" or "representative of the people," reflecting the office's role in protecting the rights of citizens. The NSW Ombudsman is not affiliated with the government of the day and is accountable to Parliament. The office is modeled after the Swedish Justitie-Ombudsman, which was established in 1809 to investigate complaints about government administration. Today, the NSW Ombudsman's jurisdiction covers a wide range of public sector agencies, including state government departments, local councils, and public universities. The office also has some oversight of private sector agencies that provide services to the public. The NSW Ombudsman's website, ombo.nsw.gov.au, provides information on how to make a complaint, as well as resources and guidance for agencies looking to improve their practices. The office also has a LinkedIn page, where it shares updates and news related to its work. With a staff of 250-499 people and an annual revenue of $10-20 million, the NSW Ombudsman is a significant player in the government sector. Its commitment to transparency and accountability helps ensure that public sector agencies in New South Wales are working effectively and in the best interests of the community.
The NSW Ombudsman is a fair and unbiased organization that watches over government and some private agencies in NSW to ensure they do their jobs properly and serve the community well. We were created by law in 1974 and our name roughly means "the people's defender" or "representative of the people." We are not controlled by the government and are accountable to the public through Parliament. Our office was inspired by a similar office in Sweden, which was established in 1809 to investigate complaints about government administration.