We pursue fairness for the people of NSW. We strive to ensure that those entrusted with public power and resources fulfil their responsibilities and treat everyone fairly.

Website: https://ombo.nsw.gov.au

Employees: 250 - 499

HQ:

Location: Sydney, New South Wales, AU

Revenue: 10 - 20 Million

The NSW Ombudsman is an independent and impartial body that oversees public sector agencies in New South Wales, Australia. Established in 1974, the Ombudsman's office is responsible for ensuring that government agencies and their staff carry out their duties properly and meet their responsibilities to the community. The word "ombudsman" roughly translates to "the citizen's defender" or "representative of the people," reflecting the office's role in protecting the rights of citizens. The NSW Ombudsman is not affiliated with the government of the day and is accountable to Parliament. The office is modeled after the Swedish Justitie-Ombudsman, which was established in 1809 to investigate complaints about government administration. Today, the NSW Ombudsman's jurisdiction covers a wide range of public sector agencies, including state government departments, local councils, and public universities. The office also has some oversight of private sector agencies that provide services to the public. The NSW Ombudsman's website, ombo.nsw.gov.au, provides information on how to make a complaint, as well as resources and guidance for agencies looking to improve their practices. The office also has a LinkedIn page, where it shares updates and news related to its work. With a staff of 250-499 people and an annual revenue of $10-20 million, the NSW Ombudsman is a significant player in the government sector. Its commitment to transparency and accountability helps ensure that public sector agencies in New South Wales are working effectively and in the best interests of the community.

The NSW Ombudsman is a fair and unbiased organization that watches over government and some private agencies in NSW to ensure they do their jobs properly and serve the community well. We were created by law in 1974 and our name roughly means "the people's defender" or "representative of the people." We are not controlled by the government and are accountable to the public through Parliament. Our office was inspired by a similar office in Sweden, which was established in 1809 to investigate complaints about government administration.