Mining & Metals - Paraburdoo, Western Australia, Australia
NWSP was founded in 2005 by Managing Director, Brent Rowe and to date, has achieved a credible reputation in both the plumbing and waste industries, providing efficient, reliable and cost effective services in addition to providing ongoing employment opportunities.NWSP works in close partnership with customers, prior, during and on completion of all projects to ensure all targets are met and clients have achieved their desired outcome. NWSP have created culture of continuous improvement and customer satisfaction and continually seek ideas to deliver more cost effective and efficient solutions. Cost saving avenues have always brought to the customers' attention immediately and this commitment alone has been critical in the company's success. NWSP has made an effort to maintain its position through a combination of recent, tough economic times and an influx of non local service providers, whilst fulfilling their role, without compromise, to their professional responsibilities and company's core values. NWSP have learnt to respond quickly to challenges whilst maintaining steadfast leadership, passion, direction and drive. They continually take risks in terms of investment into staff and equipment procurement to better serve the needs of the community, whilst fostering an ongoing commitment to provide clients value for services.Customer service is at the heart of NWSP's core values. NWSP have not only incorporated this as a primary value, but entrenched this value into a policies and procedures with which their staff are held accountable for the delivery. The evidence of this can be seen through continued client references and longstanding relations with repeat clientele who value true, quality local service. This is further supported by the fact even through the stagnant moving economy provides a highly competitive environment, NWSP have maintained their presence, retained their employees and experienced steady growth.