OLCT pty ltd
Automotive - , ,
OLCT pty ltd Employees
OLCT pty ltd Details
Quality Tools, Dependable Support & Professional AdviceOLCT is owned by 3 individuals from the Automotive trade, After years of running workshops and repairing cars discovered that there was a gaping hole in the products and services offered to automotive repairs and enthusiasts -CUSTOMER SERVICE- with this in mind they set out on a journey that has now become OLCT.Customer Service as a Marketing ToolWord of mouth is our secret weapon, A large percentage of our business comes through our existing customers. So, of course, we put a lot of time and effort into customer service. We think of every touch point with a customer as an opportunity to deepen the relationship, keep existing customers happy, and grow new sales. With this philosophy, we have dramatically lowered our marketing costs. We're using customer service and support as a competitive advantage.Under The BonnetWe run a very low cost business model, sure we could have a flashy building in the inner suburbs that you may visit .. one day and salesman driving around all day burning petrol, however why should you have to pay for that?….. right?. We are here 7 days a week to offer information and advice. If you need any information call us or click the chat button. If a product won't suit your needs we will tell you, We think its better to provide honest informative service rather than have an unhappy customer.
