Olik
Information Technology & Services - New Delhi, Delhi, India
Olik Employees
Olik Details
Olik is a B2B2C SaaS platform that helps retailers digitise their business practices to improve their customer experience and grow efficiently through analytical insights.We have 3 products in our suite:1. Appointment booking at a retail outlet or Home appointment: Olik helps retailers manage smooth traffic flow by enabling pre-registration and grow efficiently by using analytical insights. This solution allows the consumer to pre-register and avoid long queues and ensure social distancing at retail stores for all their shopping needs. They can also reserve a slot with a shopping advisor for assisted shopping. Alternatively, they can also book a home appointment.Experience link : https://olik.in/sangeetha-mobiles/2. Workshop management and efficiency improvement: This solution allows sending proactive communications to customers during different stages of the servicing journey, dynamic allocation of technicians in the back end along with an analytics dashboard that helps in the overall efficiency improvement.Experience link : https://decathlon.olik.in/3. Repair hub: Digitisation of repairs/alteration process where consumer gets proactive notifications at different stages supported with analytics dashboard.
Olik Technologies
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