Information Technology & Services - Milpitas, California, United States
OneFixMyComputer is the world's fastest growing provider of direct to consumer and small business remote support services for personal computers, Laptops and related accessories. The company's team of highly trained OneFixMyComputer Experts service customers across the world 24/7. OneFixMyComputer – Tech Support's service offerings are sold on different subscription or per incident basis.The company has developed its proprietary Global Delivery Platform, protected intellectual property and highly optimized processes.OneFixMyComputer Experts» 1000+Key Geographies Serviced» United States» United Kingdom» Canada» new zealandCustomer Segments» Individuals» Digital Homes» SOHO (Small Office Home Office)» Small BusinessGlobal Delivery PlatformTech Support helps personalized service delivery with customer identification, profiling and segmentation. From subscription management to call level details, system is integrated with multiple other systems for ease of access and seamless reporting:» Telephony System» Knowledgebase» Remote Access» Payment Aateway» Quality Management System» Desktop Management Tools» Support Dock»Ticketing SystemCustomer ExperienceTech Support offers a range of powerful tools that complement its remote support service, for helping customers maintain technology at peak performance.