OneDirect
Information Technology and Services - Bengaluru, Karnataka, India
OneDirect Employees
Swaroop B.
'Head Customer Success ( India''s largest company in the Customer Experience Management Space ) . E'
OneDirect Details
OneDirect is India's leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include:1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations)2. Feedback Management Platform - Customers, Employees, and Partners3. Messaging - FAQs, Smart help, and Live Chat.4. Advance analytics engine - Command centers.5. Service 360 - The one true view of the customer and his journey with the brand.We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
OneDirect Technologies
Email Providers
Gmail
Load Balancers
Ubuntu
Domain Name Services
Route 53
Other
Microsoft Office 365
Hosting
Microsoft Azure Hosting