We connect, harmonize and orchestrate data across the Plan, Deliver, and Recover areas of the service supply chain, and use it to:• digitize service supply processes for our clients • Improve customer satisfaction and lifetime value for them• identify where they can become more sustainable and action this• unearth value for our customers, saving them millions in the processWe do this by applying technology and data insights to our customers' service supply worlds using a unique platform, a proprietary data model, tools, expertise and products.

Service Supply Chain Optimization Customer Experience /Revenue Recognition Management RMA/Service Order Management Data-Driven Operations Improvement Spend Management - Sourcing & Procurement Reverse Logistics/Asset Retrieval Customer Support/Tech Support Analytics-Driven Post-Sale Service Optimizaton Managed Services in Post-Sales Service Operations Automation Technology Artificial Intelligence Control Towers Analytics Predictive Analytics Service Value Chain Crowd Sourcing Optimization Business Process Improvement Process Improvement Post Sale Services Process Optimization Asset Recovery Remote Triage Dispatch Warranty Management Fraud Prevention Field Service Field Service Management Outsourcing Offshoring Revenue Growth Cost to Serve Customer Experience CX Inventory Management Warehousing/Logistics Freight Transportation Arrangement Logistics and Supply Chain Consulting Business Services