SaaS - Austin, TX, US
We're helping B2B eCommerce retailers by deepening the synergies between our Loyalty & Referrals, SMS, & Conversational AI. We want the SMBs to work smarter, not harder by solving their everyday pain points, like reclaiming abandoned carts, reducing churn, and increasing conversions. Stats show that online shoppers abandon their shopping carts 68% of the time and some stores can see abandonment rates as high as 80%. In addition, without customer loyalty, any business may struggle as acquiring a new customer is five times more costly than retaining an existing one. Increasing customer retention rates by 5% can increase profits by 25% to 95%.
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