E-learning - Lagos, Lagos, Nigeria
https://www.ops101.com.ng is Nigeria's leading online learning and assessment platform that is focused on branch operations staff of banks who interact more with customers than any other bank staff. PhilosophyWe promote a philosophy of learning through questions that test employees' level of factual knowledge through a variety of questions from our teller, customer service, cards, payments, bank charges, and branch supervision modules.Question Bank1,300+ questions (and still growing). Development of Assessment Questions for banksWe develop assessment questions for bank's retail products and services, and for any of our 6 modules based on a thorough review of their product/service literature, policy documents, procedural manuals, regulatory guidelines, and Internal Control/Inspection/Examination/Service Audit reports.Enrolment of Banks Staff on our Assessment Platform on a Customised BasisA bank can enrol their staff to take our assessment tests on a customised basis based on the knowledge areas they want tested. This approach has proved to be a good basis for appraising larger homogeneous workforce such as banking operations staff. Development of Assessment Questions for Training FirmsWe develop assessment questions for training firms based on their courses on branch operations on any of our 6 branch-operations focused learning modules. Please visit https://www.ops101.com.ng/ for more information.