Optimum is a specialist IT training consultancy that delivers highly effective user focused training in support of business transformation. We have over 20 years of experience in providing end user training on ERP, finance, HR, case management, CRM, document management, procurement and bespoke systems.Taking advantage of Optimum's specialist skills and experience in delivering user focused training will ensure that your organisation achieves full value across the lifetime of the system, as users will engage with the software and adopt the new processes.Overlooking user training can mean that inefficiencies start to creep in where new procedures have not been effectively communicated. Unplanned costs and additional strain on internal resources could then be incurred to provide additional helpdesk or telephone support or to rectify process errors.An effectively planned training programme, tailored to an organisation's requirements and resources, with professional supporting documentation and refresher training options available as required, can help remove the risk of bad practice and knowledge drain.Our training programmes can include all or some of the following: training requirements analysis, UAT services, development and delivery of customised, role-based courses, administration and communication support, tailored documentation such as quick cards and reference guides, eLearning and virtual learning environments and evaluation, feedback and report analysis.

ERP finance HR procurement systems training CRM case management/DM systems training Industry specific - Manufacturing Banking Insurance systems Instructor-led training eLearning/virtual training course documentation evaluation services Bespoke training programmes for any business system Experienced with ERP Finance and Bespoke systems Can scope any project in 2-10 days with our RapidScope exercise We develop a wide-range of different customised training materials Can either upskill internal teams or delivery training sessions Able to support any business in any location across the globe Permanent Training Consultants mean we can be flexible during your project Technology Consulting/Tech Services Information Technology and Services