Consumer Services - Colombo, Western Province, Sri Lanka
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business.Even today, when much of customer care is handled by automated self-service systems, the option to speak to a human being is seen as necessary to most businesses.Sri Lanka's Orchard and Group Networks Private Limited Holds Various companies in various Sectors.