Management Consulting - , ,
We offer comprehensive outsourced services in the areas of:- Training and Development- Human Resources- Strategic Customer Service Management1. Training and Development- Flexible resources to support your training and development initiatives.- Learning initiatives designed to meet your unique "world-of-work" requirements.- Existing programmes customised to meet your business needs.- Expertise in contact centre learning and development.2. Human Resources- Flexible resources to support your human resources initiatives. - Recruitment assistance in all phases of the recruitment cycle.- Training in competency-based recruitment and selection techniques.- Payroll implementation and management.3. Strategic Customer Service Management- In-depth Customer Experience Research that tells you exactly what you need to know to address customer concerns. - The Service Leadership© Programme offered through the Wits Business School that guides organisations to upgrade customer experiences of their services in a structured and measurable way.