Transportation/trucking/railroad - Houston, Texas, United States
WHAT IS A FREIGHT BROKER AND WHAT DO THEY DO?Freight brokerage is a service offered by a third-party logistics provider (3PL) that links shippers with carriers to deliver loads. For shippers, outsourcing freight transportation needs instead of working directly with a carrier is often the easiest, most hassle-free way to guarantee a shipment reaches its destination fast. Shippers are able to skip the paperwork and solve pressing problems, and carriers save time and money by filling their truck capacity.When a carrier backs out of a contract, a shipper is unable to find a carrier that meets their needs or a delivery must be made quickly, logistics brokerage companies can find, book and dispatch a truck immediately and maintain clear communication with the client. Brokerage logistics solutions are problem-solving services provided by always-on logistics professionals who are experts in their field.Typical freight brokerage transactions begin with a request for coverage, followed by immediate order tender and freight scheduling. The 3PL assists with dispatch, transit, and ensuring delivery while communicating progress updates to clients via phone and email.BENEFITS OF OUR FREIGHT BROKERAGE SERVICES• Accessible and responsive customer service team• Industry-specific expertise and specialized refrigerated freight and dry van freight• Expert issue management and reliable dual-method communication• Qualified network of 300+ trusted carriers with national reach• Fast and accurate shipments delivered on time.• Support for a variety of shipment modes• Timely in-transit tracking, reporting and updates.• Dependable shipment delivery confirmation
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