PerformXhealth
Health, Wellness & Fitness - New York, New York, United States
PerformXhealth Employees
PerformXhealth Details
PerformXhealth end users are personnel interacting with patients and families in countless distinct encounters. Each encounter is part of the whole patient experience. One bad encounter can color a patient’s entire perception of care or willingness to use the service.PerformXhealth’s customer is the organization that wants its patients to score “Always” on experience surveys after they have been cared for by staff displaying excellent service. PerformXhealth is the tool that ensures each patient encounter is positive whereby:- Managers and employees align and define service behaviors- Managers create individual and team development plans- Managers assess individual performance against service standards- Personalized messages sent to employees reinforcing service standards- Analytic tools for real-time insight to track progress and sustain change.In sum, the patient receives better care and the organization reaps the financial benefits stemming from a great patient experience.
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