Pointel

SaaS - Edison, New Jersey, US

Pointel Employees
Shenbaga Moorthy

Senior Software Engineer

Contact Shenbaga Moorthy

Manisha Patel

Head Global Operations

Contact Manisha Patel

Greg Miller

Sales Manager

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Ramkumar Saminathan

Senior Software Engineer

Contact Ramkumar Saminathan

Christopher Aponte

Systems Engineer

Contact Christopher Aponte

Crystal Swain

Information Systems Project Manager

Contact Crystal Swain

Sandra Sone-Turner

Project Manager

Contact Sandra Sone-Turner

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Pointel Senior Management
Saraswathy Venkatasamy

CEO

Contact Saraswathy Venkatasamy

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Pointel Details

Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.

Pointel logo, Pointel contact details
Employees: 62
HQ: (732) 744-0440
Location: Edison, New Jersey, US
Revenue: $27.7 million
Contact Center Software Interactive Voice Response (IVR) Social Customer Service Workforce Optimization & Performance Management Enterprise Workload Management Professional Services Contact Center Modernization Proactive Customer Communications Workforce Optimization & Performance Management SaaS Information Technology and Services
Pointel Technologies
Email Providers

Outlook

Marketing Automation

Hubspot

CMS

WordPress.org

Security

Sitelock

CSS and JavaScript Libraries

JQuery 2.1.1

Online Video Platforms

YouTube

View All Technologies Used At Pointel
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