Information Technology & Services - Bristol, England, United Kingdom
Measure customer satisfaction of phone conversations• SMS & Email surveys: Send surveys through multiple channels to improve deliverability• Fully customizable surveys: Create perfect customer surveys, by asking the right questions (CSAT, NPS, etc). Customise every part of the survey to match your brand.• Reports & analytics: Filter and explore survey results, get daily reports, and monitor the leaderboard, to keep track of performance.• CRM integrations: Access survey results in your CRM. Postcall uses customer contact details to increase survey deliverability.• Own your data: Export survey results to a spreadsheet, or integrate Postcall into your data pipeline with real-time Webhooks.• Simple, flexible, and predictable pricing: Move to a bigger or smaller plan as your call volume fluctuates. No unexpected or hidden fees, no long term tie-ins.
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