- Kitchener, Ontario, Canada
We have partnered with Second Cup Inc. and their results speak for themselves:The Preemptive software solution can help you manage your workflow and maintenance requirements easily and with complete oversight and accountability. The mobile case/work order feature within Preemptive allowed for quick and efficient tracking of all global circumstances across all of Second Cups cafes instantaneously; providing an immediate and positive impact on Second Cups ability to manage global operations standards. Second Cup was able to go from a variety of communication tools to a single, centralized solution. Furthermore, the mobile app provided an efficient means for Second Cup managers to complete regular inspections and audits, both cutting the time required for completion and improving the accuracy of submissions.Essentially the unified toolkit that Preemptive provides allowed Second Cup to easily manage requests coming from their locations with comprehensive case management and the ability assign personnel to any address any issue, at any time, through a single centralized system.