Internet - Bulli, NSW, AU
Community Manager, Online Customer Service & Digital Marketing
Preface is a specialised online customer service, social media intelligence and social media management agency.We pride ourselves on our ability to quickly understand and balance unique organisational requirements, commercial reality, and the potential impacts of our clients' digital communications landscape.Working seamlessly with in-house teams, we are able provide our clients with a spectrum of expertise and associated tools, more cost-effectively than if they resourced internally.Our services capture and analyse hard data which directs business, product and communication strategy; while simultaneously delivering a personal, high quality customer experience which drives sales and advocacy.We partner with some of Australia's most forward thinking businesses, both large and small, to pin point online engagement strategy, provide outsourced online customer service teams, listen to their customers and nurture their online reputation.
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Preface Social Media: Revolutionizing Online Customer Service and Social Media Management In today's digital age, businesses need to be agile and adaptive to stay ahead of the curve. With the increasing importance of social media and online customer service, companies are looking for innovative solutions to manage their digital communications landscape. This is where Preface Social Media comes in, a specialized online customer service, social media intelligence, and social media management agency based in Bulli, Australia. Preface Social Media offers a spectrum of expertise and associated tools that help businesses capture and analyze hard data, which in turn directs their business, product, and communication strategy. The agency prides itself on its ability to quickly understand and balance unique organizational requirements, commercial reality, and the potential impacts of their clients' digital communications landscape. By working seamlessly with in-house teams, Preface Social Media provides cost-effective solutions that deliver personal, high-quality customer experiences, drive sales, and advocacy. The agency partners with some of Australia's most forward-thinking businesses, both large and small, to pinpoint online engagement strategy, provide outsourced online customer service teams, listen to their customers, and nurture their online reputation. With a team of experienced professionals led by Directors and Co-Founders Nick Bosca and Matt Coonan, Preface Social Media is committed to delivering exceptional results for their clients. In summary, Preface Social Media is a game-changer in the world of online customer service and social media management. With their expertise, businesses can streamline their digital communications, improve customer experiences, and drive sales and advocacy. If you're looking for a reliable partner to help your business thrive in the digital landscape, Preface Social Media is the perfect choice.
Preface is a company that helps other businesses with their online customer service, social media, and digital communications. They work closely with their clients' teams to provide expertise and tools that are tailored to their specific needs. They use data to guide business strategies and deliver personalized customer experiences that drive sales and customer loyalty. They partner with businesses of all sizes in Australia to develop effective online engagement strategies, provide outsourced customer service teams, and monitor and improve their online reputation.