Insurance - Sydney, New South Wales, Australia
PRN Solutions offers tailored business, transformation and interim management services to the insurance and healthcare sectors. Our unique blend of corporate, insurance, health and legal expertise allow us to provide solutions to address the myriad of challenges our clients and stakeholders experience.Some of recent engagements:Advanced an ESG (environmental, social and governance) proposition including presenting to federal government and key industry bodies. This ESG transition plan to support Australia's climate change response is a major plank in Australia's 2050 climate agendaWorked with a Special Advisor appointed by the Federal Government on strategic pathways to optimise Australia's COVID-19 pandemic recovery Digital transformation including target market determination, redesigning the digital customer experience, sales, marketing, quality, and underwriting collaboration processes to deliver record sales for the organisation and improved NPAT Championed the industry response for access to life insurance for healthcare workers in early stages of the COVID-19 pandemic including submissions to APRA, ASIC and the ACCC Worked with ASIC, multiple insurers, reinsurers, Big4 consulting firms to design a customer remediation program. Negotiated favourable commercial outcomes for our clientDocumented organisational claims management policies, claims strategy and governance processes to turn around adverse NPAT and pricing trends. Developed a tactical portfolio dashboard to provide daily, monthly and trend data on emerging and closed claims, reserve movements, new KPIs and KRIs based on customer and claims insightsRe-engineered enterprise risk management system for a general practice education and training provider including new policies, IT changes and tools to manage, track complaints and risks. Facilitated risk workshops for staffLed an IT optimisation program and successfully transitioned a business to work from home during the COVID-19 pandemic
Outlook
WordPress.org
Typekit
Google Tag Manager
Mobile Friendly